Checkout items: $0.00

Welcome to iChoice Computers

Customer Service

Shipping & Delivery
We currently utilise the postal & courier companies listed below.
  • Australia Post Express Post.
  • Australia Post eParcel.
  • Australia Post Regular Post.
  • FastWay.
  • Couriers Please &
  • Capital Transport.

All courier postal & courier companies deliver throughout Australia, utilizing their logistic networks.

Please note:

If you are in a regional area, we recommend you let us know during the checkout process, using the 'questions asked box'.

It can also take up to 3-7 days for some logistic companies to delivery to regional areas, so please consider this when placing your order.

** We can not send large orders (ie: Monitors) with Australian Post, so we must use courier services.

Warranty
If you receive any product that is dead on delivery, damaged during the delivery or incorrectly delivered, please contact our Customer Service Centre by telephone and return the product with suitable packaging (preferably with its original packaging) to prevent damage in delivering the product back to us. We will also need you to provide the following details to enable us to efficiently deal with the situation:

1.your name, best contact telephone number, address and most importantly, your email address;
2.order number or tax Invoice number and delivery note number (it is appreciated if you could attach a copy of those with the return product);
3.item sku number and reason for return (please let us know your concern(s))

Upon receipt of the return product with your full details provided, we will supply you with a Return Authority (RA) Number by email. We will test and repair the product, or in some circumstances, we may need to refer the product to the manufacturer for testing

If the product is not DOA or damaged in delivery and in full working condition or any defect or damage was caused after you took delivery of the product, we will return the product to you. You will be invoiced the costs of testing the product and freight for the return of the product to you. 

If the product is incorrectly delivered, you must return the product (preferably unopened) with suitable packaging to prevent damage in delivery. We will arrange for the correct product to be delivered to you, or you may arrange a refund with our Customer Service Centre
Payment, Pricing & Promotions

iChoice Computers Pty Ltd Banking Details

Account Name:
Account BSB:
Account Number:
iChoice Computers Pty Ltd
484 799
507901380

Paying by Direct ? Read on!

If you wish to pay for your online order via direct deposit (Internet banking) please use your online order number as the payment description. This will help our accounts team correctly identify your payment as quickly as possible.

If you plan on direct depositing your payment at a Suncorp Bank Branch, please ask the teller to use your order number as the description.